Bare Necessities Reviews

Erica was soooooo helpful. I needed to cancel an order having used the wrong coupon code. Erica helped right away! She helped place another order... and suggested another Prima Donna bra that was on sale! So very helpful and engaging on the phone!!! Great representative for BN.

I LOVE my Prima Donna bras and LOVE BN for the sales! Thank you for having such great customer service! Can't wait for my 4 bras to arrive!

I have had many shopping 🛍 experiences . However, I have had the ultimate most outstanding experience with Erica . She is super attentive and genuine . I could hear the joy 🤩 from her voice . I will always shop with bare necessities because of Erica . Happy 😃 happy and grateful! Blessings to Erica and all her colleagues @Bare necessities.🥰❤️😍

Erica was very personable, thoughtful, kind, friendly a good listener and knowledgeable. I always felt that she had my best interest at heart and I never felt pressured to purchase any product I never felt pressured to look at any products. When she made suggestions she patiently waited for me to pull them up. I actually found one while on the line that her and I both agreed based off of what I believe would work for me - that it would be a good fit and we also discussed what size would work and we were able to come up with a size that I think might work best - since I had to return a few bras already this was a relief. I’m excited as I feel like I am as close as I’ve been to finding the perfect bra with BN after this conversation.

She also offered to send me a packing and shipping label since I don’t have a printer. She was the one who asked me if I had a printer so that she could offer that. That just lifted a whole load off of me. I was so grateful for her offering that.

In addition she also offered to expedite the shipping of the bra because she heard through our conversation that I’m going to be going out of town soon and that one of the inspirations to purchase a new bra was I want to take this bra with me. It’s an overseas trip with hot weather so it was very very kind of her to do that. Especially since I have a unique bra sizing I am learning so it’s just taking me a little bit longer to find the right one and so there’s been a lot of back-and-forth with regards to purchasing in and sending back in purchasing and sending back and exchanging and so on and so forth.

She also offered to exchange the bras versus having to send them back wait for the refund and then on top of that I have to purchase the new bra which takes a lot of money out of my account. The customer service experience was phenomenal.

When I call back I will be requesting her name I would like her to become My point of contact and representative. If she’s not available I will definitely be just leaving a message and waiting for her to call me back. Her customer service and people skills are top notch and whatever Erica does in her personal or professional life. She will excel and be extremely and usually successful.

I wish her all the best and thank you Erica for providing such a wonderful experience today. You renewed my hope in finding the perfect bra and I hope that this next one works.

Shanna is great. She spent a lot of time listening
to my concerns and then helped me find solutions.
She was incredibly helpful and nice to speak with.

Ordered three bras. All had scratchy, uncomfortable fabric around the torso. I'm a 40DD, and the wide band was reduced to a narrow two-hook closure at the back. Very poor design. When I took another look at the reviews on their site I see only recommended reviews are posted. I hope this review on trust pilot can help get the word out. These are cheap bras at high prices.

I typically use Bare Necessities to purchase bras since they have a big selection and I can find what I need. Along with that, anytime I needed assistance with a question, from the online chat, to a phone call, or an email, I have gotten excellent customer service every time. That's pretty amazing these days! I just contacted them about an order I placed shortly before I am supposed to go out of town. They changed the address for me and made everything so easy! That might sound small, but it's not. Try doing that with some other companies! Lol
They care about their customers.:-)

Bare Necessities provides the easiest, most stress free shopping I have ever experienced. Not even just for undergarments, but in general. I got measured a few months ago at a Wacoal store and the very helpful employee helping me out suggested BN because I am on the bustier side and it’s harder for me to find comfortable and affordable bras. Holy cow. Bare Necessities has so many cute options in my size and for extremely affordable prices (not to mention how often they have promos and sales!) and everything fits incredibly true to size. Unlike other sites, their sizing is absolutely consistent. I’ve spent $200 so far and haven’t been disappointed by a single item, not to mention the quality and comfort is better than anything you could find at Victoria’s Secret. Take that with a grain of salt though because BN carries multiple brand names and styles which means some could be duds. Keep an eye out for reviews, but personally everything I’ve received has been wonderful. Their points system is great too, I just recently received a free pair of briefs and got free shipping over $75!

She helped me find out where and when my order was coming. Super friendly.

Erica was so very helpful. I'm beyond pleased with this company, the products and customer service. Thank you so much!

So far, I give this site 5 stars. Spoke to a customer service person who was so friendly and helpful and gave me the 20% off discount I didn't get online. Now waiting for my new bra to arrive!